How to Sell on the Phone in Today's Market



7 Things Your Cell Phone Salesperson Won't Tell You

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1. PLAY HARD-TO-GET FOR A BETTER DEAL
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If your two-year contract is up, start paying month-to-month instead of renewing. Soon, a "retention specialist" will probably start calling to sell you a contract. "Say, 'I'm not ready, but what kind of discount can I get?'" advises Jeff, a former cell phone salesman in North Carolina who asked that his last name not be used. "They have deals we can't offer you in the store."

2. BUYING A NEW PHONE? SKIP THE STORE TO SAVE MONEY

Carrier websites offer exclusive online specials, says Jennifer Rosell, a Los Angeles–based district manager for Sprint. You'll need to wait for it to be shipped, but the money and time you'll save online are often worth it. For help setting up the phone, take it to a store where a salesperson will assist you for free.

3. DON'T TAKE YOUR PHONE INTO THE BATHROOM WHEN YOU SHOWER

Water ruins phones and voids most warranties, but you don't have to drop your phone in the toilet for moisture to wreck it. Steam from the shower, or even heavy sweat, can cause internal damage to your device.

4. KNOW THE STORE YOU'RE IN

The signs outside can make an authorized retailer look like a corporate store, so ask which kind you're in. Retailers may seem to offer better deals on phones, but their warranty policies could be less comprehensive than those at a corporate store, Jeff warns. Also, think about convenience: If you buy a phone at an authorized retailer, corporate stores (of which there are thousands) can't help you with it later—only the retailer can, Rosell adds.

5. WE CAN NEGOTIATE WITH YOU ON ACCESSORIES

Extras like cases, headsets and additional chargers tend to be overpriced at cell phone stores, Jeff warns, but if you are renewing or opening a line, that's the time to ask for a bundle deal. If you're not up for renewal, purchasing those accessories online at sites like Newegg.com will be far less expensive.

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6. GONNA BE ON HOLD? SAVE YOUR MINUTES

Some carriers offer a friends-and-family list: a program that allows you to pick specific phone numbers on any network or landline, which you can call without tapping into your plan minutes. If you have one, think about listing numbers for places that usually put you on hold, such as your insurance company. You can change your list at any time, and it will save you money if your minutes are limited.

7. PROTECTION PLANS ARE OFTEN WORTH IT

With some smartphones, damage insurance—averaging a month—can save you a lot.






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Date: 13.12.2018, 14:22 / Views: 92581